Here you will find answers to frequently asked questions in English.
Offer
The Bundesmuseen Card offers free entry during normal opening hours to all Austrian federal museums (Bundesmuseen) and the museums of the Austrian National Library. The Bundesmuseen Card also includes free entry to special exhibitions hosted by these museums.
If you wish to attend guided tours or special events, you will need to buy a separate ticket.
With the Bundesmuseen Card, you can enter the museums immediately and without delay; at some locations, a free time slot is required. At certain venues, there may be wait times during major special exhibitions due to conservation requirements.
The Bundesmuseen Card is accepted at the following museums:
- Albertina
- Albertina modern
- Albertina Klosterneuburg
- Upper Belvedere
- Lower Belvedere
- Belvedere 21
- Kunsthistorisches Museum
- Imperial Treasury
- Imperial Carriage Museum
- The Neue Hofburg – Weltmuseum Wien, Imperial Armoury, Collection of Historic Musical Instruments
- Theater Museum (temporarily closed)
- Ambras Castle Innsbruck
- Ephesus Museum
- MAK – Museum of Applied Arts
- Geymüllerschlössel
- Mumok – Museum of Modern Art
- Natural History Museum, Vienna
- Narrenturm (Fools’ Tower – Pathological-Anatomical Collection)
- State Hall of the Austrian National Library
- Globe Museum
- Papyrus Museum
- Esperanto Museum
- Literature Museum
- House of Austrian History
- Technisches Museum Wien
The Bundesmuseen Card offers easy and quick entry to all participating museums. However, due to conservation requirements some museums may have to limit visitor numbers and ask you to wait before you can visit major special exhibitions.
Price
The Bundesmuseen Card costs EUR 99.-
The Bundesmuseen Card costs EUR 99.- This is a highly discounted offer compared to the price of a normal ticket to visit the 25 participating collections and museums.
Visitors under 19 continue to enjoy free entry to all Austrian federal museums and the museums of the Austrian National Library.
Selling Points
To buy a digital Bundesmuseen Card online, go to www.bundesmuseencard.at or visit one of the following web shops:
- Online-Shop Albertina
- Online-Shop Kunsthistorisches Museum
- Online-Shop mumok
- Online-Shop Naturhistorisches Museum
- Online-Shop Technisches Museum
The Bundesmuseen Card is only available online as a digital ticket. You will not receive a physical plastic card by mail. The first and last name cannot be corrected afterwards.
If you prefer an actual pass/card as opposed to just a digital version, please visit one of these sales points:
- Albertina
- Albertina modern
- Upper Belvedere
- Lower Belvedere
- Belvedere 21
- Kunsthistorisches Museum
- Imperial Treasury
- Imperial Carriage Museum
- The Neue Hofburg – Weltmuseum Wien, Imperial Armoury, Collection of Historic Musical Instruments
- Theater Museum (temporarily closed)
- Ambras Castle, Innsbruck
- MAK – Museum of Applied Arts
- Geymüllerschlössel
- Mumok – Museum of Modern Art
- Museum of Natural History, Wien
- Narrenturm (Fools’ Tower - Pathological-Anatomical Collection)
- Austrian National Library, State Hall/Josefsplatz
- Austrian National Library, Papyrus Museum/Heldenplatz
- Technisches Museum Wien
If you buy your Bundesmuseen Card online, it will be personalized right away. A Print@home pass will then be sent to your email address and also dropped in your wallet. This will take only a few minutes.
Validity
The Bundesmuseen Card is valid for 365 days from the date of purchase. The card can be used immediately after purchase. It is currently not possible to change the validity period (start date).
Gift Vouchers are available at the locations and in the web shops:
- Vouchers for the Bundesmuseen Card | KHM-Museumsverband
- Voucher for the Bundesmuseen Card | Technisches Museum Wien
The Bundesmuseen Card offers free entry to all participating museums. Just show your digital or analogue Bundesmuseen Card together with a valid photo ID at the entrance. At some locations, a time-slot ticket is required, which is available to you at no extra charge. You do not need an additional ticket.
Gift Vouchers are available here:
- Vouchers for the Bundesmuseen Card | KHM-Museumsverband
- Voucher for the Bundesmuseen Card | Technisches Museum Wien
Transferability
The Bundesmuseen Card is personalized, ie it bears the holder’s given name and surname, and is therefore not transferable.
As the Bundesmuseen Card is valid immediately, it cannot be cancelled (§ 18 (1) Z 10 FAGG).
The Bundesmuseen Card is valid for one year. Once it has expired, simply purchase a new Bundesmuseen Card online or at the ticket office of one of the participating museums.
Additional information
Visit the websites of the participating museums and click on the link to subscribe to their newsletter.
Lost or stolen cards can be blocked. Once blocked, a replacement card can be issued for the remaining validity period.
If you cannot find the answer to your question in the FAQ, please contact info@bundesmuseencard.at.
