FAQ Bundesmuseen Card

Here you will find answers to frequently asked questions in English.

Offer

The Bundesmuseen Card offers free entry during normal opening hours to all Austrian federal museums (Bundesmuseen) and the museums of the Austrian National Library. The Bundesmuseen Card also includes free entry to special exhibitions hosted by these museums.

If you wish to attend guided tours or special events, you will need to buy a separate ticket.

The Bundesmuseen Card is accepted at the following museums:

  • Albertina
  • Albertina modern
  • Albertina Klosterneuburg
  • Upper Belvedere
  • Lower Belvedere
  • Belvedere 21
  • Kunsthistorisches Museum Vienna
  • Imperial Treasury Vienna
  • Imperial Carriage Museum
  • The Neue Hofburg – Weltmuseum Wien, Imperial Armoury, Collection of Historic Musical Instruments
  • Theater Museum
  • Ambras Castle Innsbruck
  • Ephesus Museum
  • MAK - Museum of Applied Arts
  • Geymüllerschlössel
  • Mumok – Museum of Modern Art
  • Natural History Museum, Vienna
  • Narrenturm (Fools’ Tower – Pathological-Anatomical Collection)
  • State Hall of the Austrian National Library
  • Globe Museum
  • Papyrus Museum
  • Esperanto Museum
  • Literature Museum
  • House of Austrian History
  • Technisches Museum Wien

The Bundesmuseen Card offers easy and quick entry to all participating museums. However, due to conservation requirements some museums may have to limit visitor numbers and ask you to wait before you can visit major special exhibitions.

Price

The Bundesmuseen Card costs EUR 99.-

The Bundesmuseen Card costs EUR 99.- This is a highly discounted offer compared to the price of a normal ticket to visit the 25 participating collections and museums.

Visitors under 19 continue to enjoy free entry to all Austrian federal museums and the museums of the Austrian National Library.

Selling Points

To buy a digital Bundesmuseen Card online, go to http://www.bundesmuseencard.at/  or visit one of the following web shops:

www.albertina.at
www.khm.at
www.tmw.at

If you prefer an actual pass/card as opposed to just a digital version, please visit one of these sales points:

  • Albertina
  • Albertina modern
  • Upper Belvedere
  • Lower Belvedere
  • Belvedere 21
  • Kunsthistorisches Museum Vienna
  • Imperial Treasury
  • Imperial Carriage Museum
  • The Neue Hofburg – Weltmuseum Wien, Imperial Armoury, Collection of Historic Musical Instruments
  • Theater Museum
  • Ambras Castle, Innsbruck
  • MAK - Museum of Applied Arts
  • Geymüllerschlössel
  • Mumok – Museum of Modern Art
  • Museum of Natural History, Wien
  • Narrenturm (Fools’ Tower - Pathological-Anatomical Collection)
  • Austrian National Library, State Hall/Josefsplatz
  • Austrian National Library, Papyrus Museum/Heldenplatz
  • Technisches Museum Wien

If you buy your Bundesmuseen Card online, it will be personalized right away. A Print@home pass will then be sent to your email address and also dropped in your wallet. This will take only a few minutes.

Validity

The Bundesmuseen Card is valid for 365 days from the day of purchase. It can be used immediately. It is not possible to change the starting day; however, we are planning to introduce a voucher version in the near future.

The Bundesmuseen Card offers free entry to all participating museums. Just show your digital or analogue Bundesmuseen Card together with a valid photo ID at the entrance. You do not need an additional ticket.

You can buy a Bundesmuseen Card for someone else, ie in his or her name. It is valid from the day of purchase. At present, you cannot buy a voucher for a Bundesmuseen Card, but we hope to introduce them in the near future.

Transferability

The Bundesmuseen Card is personalized, ie it bears the holder’s given name and surname, and is therefore not transferable.

You can buy a new Bundesmuseen Card online or at the ticket office of any of the participating museums. However, it is not possible to exchange or return an annual ticket or a Bundesmuseen Card alt (old version). The Bundesmuseen Card alt remains valid.

As the Bundesmuseen Card is valid immediately, it cannot be cancelled (§ 18 (1) Z 10 FAGG).

The Bundesmuseen Card is valid for one year. Once it has expired, simply purchase a new Bundesmuseen Card online or at the ticket office of one of the participating museums.

Additional information